Refunds & Returns
At Krsna Cart, we understand that sometimes customers may need to return or exchange an item. Our refund and returns policy is designed to provide a hassle-free experience for our valued customers.
If you are not completely satisfied with your purchase, you may return the item within 30 days of delivery for a full refund. Items must be in their original, unused condition with all tags and packaging intact. We do not offer refunds on custom or personalized orders.
To initiate a return, please contact us at krsnacart@gmail.com. We will provide instructions on how to send the item back to us. Once we receive the returned item, we will process your refund within 5-7 business days.
Please note that the customer is responsible for the cost of return shipping, unless the return is due to our error or a defective product. We recommend using a trackable shipping method to ensure the safe return of your item.
If you have any questions or concerns about our refund and returns policy, please do not hesitate to reach out to our team. We are committed to providing an exceptional customer experience.